Shipping policy

We aim to deliver your order as quickly and safely as possible.

1. Processing Time

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been shipped, you will receive a shipping confirmation with tracking information.

2. Shipping Times

• Standard Shipping: 7–15 business days (depending on your location)

• Express Shipping (if available): 3–7 business days

Please note that delivery times are estimates only and may vary due to customs clearance, carrier delays, or other factors beyond our control.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

From time to time, free shipping promotions may be offered on qualifying orders. Please refer to the applicable promotion for details.

4. International Shipping

We ship worldwide. However, delivery times may vary by destination, and certain regions may be subject to shipping restrictions.

Customers are responsible for any customs duties, taxes, or import fees imposed by local authorities.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number so you can follow your shipment online through the carrier’s tracking system.

6. Lost or Delayed Packages

If your package is lost or experiences a significant delay, please contact our customer service team and we will assist you in investigating and resolving the issue as quickly as possible.