Refund policy

Returns Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it — unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.

To start a return, please contact our customer service team.
If your return request is approved, we will provide you with a return label and detailed instructions on how and where to send your package.

Please note that items sent back without first requesting a return will not be accepted.

If you have any questions about returns, please contact our customer service team.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care items (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

If you have questions or concerns about a specific item, please contact our customer service team before requesting a return.