FAQ

1. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods available at checkout.

2. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation with a tracking number.
You can use the tracking number to check your delivery status at any time.

3. How long does shipping take?

Shipping times vary depending on your location.
Most orders are delivered within 7–15 business days.

Please refer to your shipping confirmation for the most accurate delivery information.

4. Do you offer free shipping?

Yes. Free shipping may be available for orders that meet our current promotional threshold.
Please refer to the checkout page or ongoing promotions for details.

5. How do I choose the right size?

Each product page includes a detailed size chart to help you select the best fit.

If you need additional sizing assistance, please contact our customer service team and we will be happy to help.

6. What is your return and exchange policy?

If your item arrives damaged, incorrect, or does not fit, please contact us within 30 days of receiving your order.

We will assist you with a return, exchange, or refund based on your specific situation and our return policy.

7. What should I do if I receive a defective or incorrect item?

We sincerely apologize for the inconvenience.

Please contact our customer service team with your order number and clear photos of the issue.
We will review your request and resolve the matter as quickly as possible.